What are our key success metrics as a Care-First team?

Last Updated:

June 26, 2025

  • 15-day employer onboarding goal
  • 80%+ of users activating a subscription in their first 30 days
  • 60%+ of eligible employees using points monthly
  • NPS 50+ on employer feedback surveys
  • 1 testimonial gathered for every 25 active users
  • 95%+ employer renewal rate

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