Trust & security
Trust is essential to Fufild. Employers depend on us to support their people, and employees depend on Fufild to help them access services that can make everyday life work better. Protecting that relationship shapes how we design, operate, and support our platform.
Our security and privacy approach is built around clear responsibilities: protect information entrusted to Fufild, use it for legitimate service and business purposes, work carefully with service providers, and respond to concerns with focus and accountability. This page gives customers, prospective customers, users, procurement teams, and security reviewers a clear view of that approach.
Our Security Approach
Fufild treats security as an operating responsibility across our product, people, and service-provider relationships. We focus on protecting information, managing access, reducing unnecessary exposure, addressing identified risks, and responding responsibly when concerns arise.
Customers and users are important partners in protecting the platform. We ask everyone who uses Fufild to safeguard account credentials and report suspected misuse promptly.
Data Protection
Fufild uses administrative, technical, and organizational safeguards designed for the information, services, and systems involved. These safeguards support the protection of information against unauthorized access, use, alteration, and disclosure.
We seek to collect and retain information that is relevant to operating our services, supporting users, meeting customer commitments, protecting the platform, and satisfying legal obligations. More information about the information we collect, how we use it, and when we disclose it is available in our Privacy Policy .
Access and Account Protection
Fufild manages access to systems and information based on business responsibilities and operational needs. Account and authentication measures vary according to the system, information, and role involved.
Customers and users also help protect their accounts. Account credentials should be kept confidential, should not be shared, and should be protected from unauthorized use. Suspected account compromise should be reported to Fufild promptly.
Product and Operational Security
Fufild incorporates security considerations into product and operational decisions. We evaluate security-relevant changes and address identified issues according to their nature, potential impact, and priority.
We do not publish confidential architecture, security configurations, or internal response procedures. Additional information may be available to qualified customers and prospects through an appropriate review process.
Service Providers
Fufild uses service providers to support functions such as infrastructure, authentication, communications, payment and card services, HRIS and payroll integrations, analytics, and professional services. We consider the services a provider performs and the information involved when establishing the relationship. Contractual and operational measures help define provider responsibilities and permitted uses of information. Service providers may process information only for the purposes described in our agreements, our Privacy Policy, or as otherwise permitted by law.
Security Events and Response
Fufild maintains processes for receiving, evaluating, and responding to suspected security events. Our response is guided by the nature and scope of the event, the information and services involved, and applicable legal and contractual requirements.
If an event requires notice, Fufild will provide notice to affected parties and regulators as required by applicable law and relevant agreements.
Security Reviews and Documentation
Fufild supports reasonable security and procurement reviews for current and prospective customers. Available materials depend on the nature of the relationship, the information requested, and any confidentiality requirements.
To request security information, contact security@fufild.com .
Reporting a Security Concern
If you believe you have identified a security vulnerability, account compromise, suspicious activity, or another security concern involving Fufild, email security@fufild.com .
Please include enough information for us to understand and evaluate the concern. Do not access, modify, retain, or disclose data that does not belong to you, disrupt our services, use destructive testing methods, or publicly disclose a suspected vulnerability before Fufild has had a reasonable opportunity to investigate and address it.
Contact Information
Security questions and reports: security@fufild.com
Privacy questions and requests: privacy@fufild.com
Legal notices: legal@fufild.com
Fufild, Inc., 1508 8th Avenue South, Nashville, Tennessee 37203
Last Updated: August 31, 2026